FREQUENTLY ASKED QUESTIONS
I HAVE MORE THAN ONE DOG – CAN THEY BOARD TOGETHER?
Absolutely! Our kennels are large enough to accommodate up to 3 dogs per kennel. However, if they need to be fed separately, please let us know.
DO I NEED TO BRING MY PET'S FOOD?
We feel that it's best for your pet's digestive system to remain on their regular diet during their stay. However, if this isn't possible, we do have a grain-free dog food that we can provide.
CAN I BRING MY PET'S BED, DISH, ETC?
We provide cots, blankets, dishes and dog food. You are more than welcome to bring their preferred food, toys, bedding, etc. Please be sure to mark your pet's belongings with a permanent marker before dropping them off for their stay.
CAN MY DOG OR CAT SOCIAlize and play
with other pets?
Only if you request and the owners of the other pets have as well.
What if my pet gets sick?
We immediately contact you – no matter what time it is – and follow your directions. Bavarian Veterinary is located just 2 miles from our facility and we can transport your pet there. If your pet becomes ill after business hours, the veterinarian has a 24-hour emergency service number. Your pet is our Number 1 concern and priority.
Do you give pets medication?
Yes. If your pet needs pills, sprays, ear or eye drops, there is no charge.
For shots there is a minimal fee per shot.
What if I'm late picking up my pet?
If you are a little behind schedule, give us a call and we will try to accommodate you. Standard policies apply for extended after-hours pickups.
At the end of the day, IS MY PET
left alone in the lOdge?
We are present at the lodge for 14 hours each day with constant pet interaction. At the end of that time, we understand that our animal guests are ready for the lights to dim and the noise level to subside so they can rest for the night. However, even though we are not physically present in the facility for the night, we do live on the property and have a lodge monitoring system – our guests' safety and security is our main concern at all times.